Amazon.com: Mastering Leadership Skills For Managers: 7 Effective Strategies To Lead With Confidence, Communicate Clearly, And Create A Lasting Impact: 9798870315072: Stone, Reese L.: Books

Crisis management training is useful for all employees to help prevent, prepare, and manage events like natural disasters. Learn more in our blog.

Dear Friends and Colleagues: There is one thing special event planners know for sure — the highs and lows of this business are real! One week, we may be celebrating a successful event or prod…

Crisis management is the process of handling crises by following steps and implementing strategies to minimize their effects in project management.

This post was most recently updated on June 20, 2023 How to know if your business has been hit by a reputation crisis and understanding the 5 different types so you can protect yourself. Crisis Management is an essential process and strategy developed by a business or organization to

Melissa’s book and Crisis Ready Model continue to be adopted into undergraduate, graduate, and MBA programs around the world. The Crisis Ready Model Being crisis ready means that your brand isn’t just able to withstand the bad, but it’s able to transform any negative situation into something that has a positive outcome for your organization—making [...]

When you decide on building a crisis management plan, you need to have a clear picture of possible crisis scenarios. There are general types of crises but there are also crisis situations that may be…

Most brands will experience a potential crisis every two years. Learn the principles of crisis management and steps you can take to recover.

In this blog, I outline five essential crisis management steps. One bad review can quickly snowball, leaving all of your fans with a bad taste in their mouths when they think about your business. If you're in the middle of a PR crisis, it's important that you handle it correctly.

An abrupt and unforeseen event that leads to the restlessness amongst the individuals of an organization is called an organizational crisis. In general, a

Coronavirus crisis is having a global impact. Use this template as a starting point for your business business continuity strategy.

In times of uncertainty when there’s little clarity on how the events will unfold, fear and worry of the unknown can consume us. Risk of business and personal lives in such surreal circumstances can cause feelings of fear, helplessness, anger and stress. Learning to lead through a crisis will require people to step up in their roles and lead others through unsettling and uncertain times

To show up for your community and your team, you must first show up for yourself.

These crisis management tips will help you increase employee morale and retention so you have the right team in place to weather the crisis.

Strategize around your dealbreakers, plan for the worst, and learn how to apologize. What’s the cost of a PR crisis? In a word, incalculable. And it takes only a few moments for everything to unravel. Today, the outrage machine is always ready to get cranking, and the social media mob is more than willing to […]

Recessions are temporary, but how you use your time now can pay off well into the future.

Research shows that a major determinant of how organizations handle crises like the pandemic is collaboration. In this piece, the authors share their study of how companies handled the Great Recession and offers an in-depth examination of how collaboration made all the difference. They then offer 7 strategies that leaders can employ to maximize collaboration in their organizations.

Reacting poorly to a crisis in your restaurant can mean the end for your business. We show you the correct way to handle a crisis so you can get back up-and-running.

Is your business ready to handle crises that come your way?

Hope can energise, motivate and help us see through to a time when things will be better. To pull together in a crisis, we should put hope to work.

It is your role to ensure that your staff are happy, motivated and productive in the workplace as this will all lead to an increase in their efficiency and will have a direct impact on the success of your business.

Leadership expert, coach, and psychologist Manfred Kets de Vries explains that what makes a person courageous is a combination of genetic predisposition, acquired psychological characteristics, social norms, and the context of the decision requiring courage. He argues that courageous behavior, in which the person chooses a course of action that involves accepting risk in order to protect or benefit others, is learnable and offers a number of techniques that he has found effective in helping people find their courage.

How do you prepare your organization to respond to the potential disruption of the coronavirus? Here are five steps to get started: 1) Acknowledge the possibility that all or part of your workforce may need to work remotely. 2) Map out jobs and tasks that could be affected. 3) Audit available IT hardware and software and close any gaps in access and adoption. 4) Set up a communications protocol in advance that outlines: how to reach everybody (e.g., all contact information in one place, primary communication channels clarified—email, IM, Slack, etc.); how employees are expected to respond to customers; and how and when teams will coordinate and meet. 5) Identify ways to measure performance during a flexible response to the coronavirus that could inform broader change.

A financial crisis can take many forms. Here’s 9 money moves you can make today to minimize its impact and get back on your feet.

Check out any credible news source for a few minutes, and you’ll discover that somewhere in the world there is always a need for crisis management.

In most organizations, middle managers are in the best position to positively impact business results. Yet, for most of these uniquely talented business professionals, this opportunity is lost. The High Impact Middle Manager offers a powerful set of practices that will transform these key organizational players from task and crisis managers to strategic business partners. From understanding their true organizational role. to planning and demonstrating business results, to improving time and project management techniques, to optimizing performance and leadership capability, this book provides all the tools, direction, and encouragement needed for a life changing journey to change and career success.\nLisa Haneberg has 25 years of experience as a coach, trainer, writer, and consultant, and is currently vice president for MPI Consulting, an organization development practice in Cincinnati. When it comes to delivering fresh, practical approaches to the art of coaching, you can't beat Haneberg. Her upbeat, no-nonsense style makes her books engaging, applicable, and unquestionably valuable. Never one to get hung up about corporate formality, Haneberg is quick to point out that \"we all drive each other bonkers,\" and to provide a sound framework for improving coaching and communications despite individual differences.But don't let her lighthearted approach fool you: Haneberg has heavyweight experience in the fields of organization development and management and leadership training. She has worked with leaders in organizations as varied as Intel, Black & Decker, Amazon.com, Mead Paper, and the Royal Government of Thailand. With a degree in behavioral sciences from the University of Maryland, Haneberg is the author of 10 other books, including Organization Development Basics and Coaching Basics (both from ASTD Press). She is also author of numerous articles and essays and the popular blog Management Craft. Haneberg enjoys tooling around country roads on her purple motorcycle named Hazel, and she lives in Cincinnati with two cats, two big dogs, and one husband.

Strategies startup CEOs can adopt to remain agile and responsive in a rapidly-changing business landscape.

Here's why you need to change now, and how to do so on a lean budget.

Pandemics, wars, and other social crises often create new attitudes, needs, and behaviors, which we need to anticipate. Imagination — the capacity to create, evolve and exploit mental models of things or situations that don’t yet exist — is the crucial factor in seizing and creating new opportunities, and finding new paths to growth.While imagination may seem like a frivolous luxury in a crisis, it is actually a necessity for building future success. The authors offer seven ways companies can develop their organization’s capacity for imagination: 1) Carve out time for reflection; 2) Ask active, open questions; 3) Allow yourself to be playful; 4) Set up a system for sharing ideas; 5) Seek out the anomalous and unexpected; 6) Encourage experimentation; and 7) Stay hopeful.

Outreach to your employees is your first priority, as they deserve to know what’s happening, and they can serve as trusted brand advocates. Those key questions will keep things on track. March 9, 2020, was an interesting day, to say the least. On that day, the stock market started to plummet, and through the next […]

It is hard to confront an abusive person, especially when it is a spouse, parent, employer, or child and the r

Name your fear and use it to fuel you.

Research conducted during Covid-19 shows that a large number of managers are struggling with the effective management of people working from home, with this translating into many workers feeling untrusted and micromanaged by their bosses. The consequences of poor management at this time — for workers, families, and the economy — suggest the urgent need to help develop managers’ skills in this area. However, simply telling managers to trust their employees is unlikely to be sufficient. Rather, they need to learn new skills of delegation and empowerment to provide their workers with greater autonomy over their work methods and the timing of their work, which in turn will promote worker motivation, health, and performance. Organizations need to start at the highest level possible. Managers who struggle with leading remote teams often have excessively controlling and low-trusting bosses themselves.