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You’re working your tail off in your creative service-based business. Your life is all about clients: finding them (where ARE they??), landing them (and competing on price makes your feel like you’re charging so much less than you need to if you want this biz to be sustainable), making the ones you DO find happy (so much so that you find yourself delivering WAY more than you originally agreed to)... And maybe you’ve convinced yourself that this is just how life has to be if you’re going to do what you love for a living.
Last week marked a significant milestone for me: 5 years since I went "full-time" in my business. And throughout these years, I've been relentlessly refining
Without clients, our businesses wouldn’t exist, so it’s up to us to create amazing client experiences. Check out these client experience tips.
It's not enough to book clients, you need to keep them! How do you do that? You create a better client experience. Read our post to learn how!
If you are wanting to learn how to retain clients for years, keep them happy and have service based business clients for life - here are my hidden secrets to how I’ve done exactly that!
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Swoon-worthy design with a friction-free process.
Swoon-worthy design with a friction-free process.