When you’re filling in the gaps and expanding on a new idea, you’re fleshing out the idea, not flushing out the idea. Think of it as a drawing of...

The fundamentals of good communication don’t change between generations but the modes of communication are changing with millennials.

This article covers the essentials of strategic communication. The goal is to explain why it is critical that companies understand strategic messaging and positioning. In addition, we will discuss…

$5.7 billion, for example, is just an abstraction.

Adopting a few guidelines around how to effectively get our messages across, and how to receive them, creates an environment where direct communication can flourish — even in a world that increasingly works against it.

Use these email templates to make communicating with your clients more effective.

How to talk to anybody, anywhere, anytime | SUCCESS

We've put together some of the best productivity tools to help streamline your work in 2024.

Master the metaphor to explain big ideas.

This Amazon employee explains how he used his job interview "not just to pitch myself as a great hire but to pitch an idea as well."

It turns out, being a good writer --even in an e-mail, letter, or staff memo -- is more important than you think.

Business is fundamentally about getting other people to do things, and you can’t make these things happen if you can’t communicate well.

Yes, we all do these things, but they can suck the life from your conversations, says sound consultant Julian Treasure. Read this and strengthen your gift of gab.

It's not just about how you answer the questions in a job interview. Your body language in interviews plays a huge part in if you land the role.

It’s normal for people to have different communication styles, but working with someone who lacks warmth or tends to be blunt can spark feelings of anxiety. Instead of spending time and energy worrying about what a colleague’s abrupt communication says about you, try out a few strategies that might improve your collaboration. First, understand what makes you uneasy and remember not to take it personally. Then try to gauge whether or not they’re willing and able to adjust how they communicate with you. Keep in mind that you have to be willing to compromise, too, and that you should resist the urge to gossip. These techniques can prevent you from distancing yourself from a colleague who has other important strengths.

Understand employees' expectations--and meet their needs.

A report by The Economist Intelligence Unit reveals different communication styles to be a leading cause of miscommunication at work—but it also reveals that people enjoy working with different styles. What’s the secret to making this diversity work for your bottom line rather than against it?

see photosThinkstockClick for full photo gallery: How to Communicate Effectively at Work The title of Karen Friedman’s more recent book isn’t exactly subtle. Shut Up And Say Something: Business Communication Strategies to Overcome Challenges and Influence Listeners lays out her no-nonsense philosophy about how to best get your point across, drawn [...]

Whether you’re aware of it or not, there are actually many terms and phrases that those very familiar with email etiquette know to avoid.

A lot has changed since Yahoo and AOL were the homepages of choice. This visualization looks at the largest internet giants in the U.S. since 1998.

The co-founder of Microsoft gives advice that can benefit every busy leader.

Eliminating these commonly used words will have a major impact on the effectiveness of every email you send.

Editors' Note: Following the huge popularity of this post, article source Amy Morin has authored a guest post on exercises to increase mental strength here and Cheryl Conner has interviewed Amy in a Forbes video chat about this article here. For all the time executives spend concerned about physical strength and [...]

Most business mentors that I work with are simply too nice and often sugarcoat their feedback, which is a disservice to their mentees. To truly help an early-stage entrepreneur, you have to be BRUTALLY HONEST.

With a good plan in place, webinars are relatively simple to do. This being said, they take a fair bit of planning and communicating if you’d like them to be successful. We have drawn on our collective experience here at SpeakerHub to create this useful checklist for webinar hosts.

A roundup of the latest and greatest LinkedIn features.

The developers of Tails and a video player targeted by Facebook and the FBI in an operation to catch a child predator are still in the dark about how the feds hacked the software.

This just may be the best way to make people like you more.

We all know that leaders need vision and energy, but after an exhaustive review of the most influential theories on leadership–as well as workshops with thousands of leaders and aspiring leaders–the authors learned that great leaders also share four unexpected qualities. The first quality of exceptional leaders is that they selectively reveal their weaknesses (weaknesses, not fatal flaws). Doing so lets employees see that they are approachable. It builds an atmosphere of trust and helps galvanize commitment. The second quality of inspirational leaders is their heavy reliance on intuition to gauge the appropriate timing and course of their actions. Such leaders are good “situation sensors”–they can sense what’s going on without having things spelled out for them. Managing employees with “tough empathy” is the third quality of exceptional leadership. Tough empathy means giving people what they need, not what they want. Leaders must empathize passionately and realistically with employees, care intensely about the work they do, and be straightforward with them. The fourth quality of top-notch leaders is that they capitalize on their differences. They use what’s unique about themselves to create a social distance and to signal separateness, which in turn motivates employees to perform better. All four qualities are necessary for inspirational leadership, but they cannot be used mechanically; they must be mixed and matched to meet the demands of particular situations. Most important, however, is that the qualities encourage authenticity among leaders. To be a true leader, the authors advise, “Be yourself–more–with skill.”

Do you want to become a powerful communicator? This technique will help aid in accomplishing this goal — for years to come.

Raleigh’s Pendo has raised more than $100 million, including $50 million in a new round. Will it become as big as Red Hat?

“In your next negotiation, try asking ‘what’ instead of ‘why,’ says Alexandra Carter. “Not only will you have better, more productive conversations, but you’ll also get better results.”

I find ways to spend time with people I want to learn from, and learn by observing them.

Investing in yourself and your continued learning can get you out of so many career ruts.

What makes a good listener? Most people think is comes down to three components: not interrupting the speaker, following along with facial expressions, and being able to repeat back almost verbatim what the speaker has just said. According to research from Zenger and Folkman, however, we’re doing it all wrong. Instead of thinking of a good listener as a sponge —absorbing everything but providing little feedback — a skilled listener should be thought of as a trampoline who amplifies and supports a speaker’s thoughts by providing constructive feedback. Engaging in a two-way conversation is essential, according to data, and Zenger and Folkman define six levels of listening, all meant to help listeners develop this skill.

At least according to science and Daniel H. Pink, author of 'When: The Scientific Secrets of Perfect Timing'.

Listening intently isn't just for journalists. Here's how to sharpen your interviewing skills to get the most out of your connections.

When I think about creating a piece of art, I know I would start by thinking of all the brilliant colours and creative shapes I’m going to use. A curvy, green snake…a black-and-white zebra…a round…

Technology trends are changing the way we work and interact with others. Here's how they're affecting your career.

You may think you're a good talker, but if people still seem confused, it's time to take to take a cold hard look at your communication style.

We often view the world's most successful leaders as being decisive, continual and unwavering. But Amazon CEO Jeff Bezos strongly disagrees.

Sometimes, it really is what you say that makes a difference.

Top executive resumes sell a product. These are 9 common mistakes to avoid when selling yourself to a future employer. Make sure that yours is a top executive resume.

On LinkedIn, you can now hear how someone's name is pronounced. It promotes something smart, diverse leaders have been practicing anyway

If you're a manager engaging in any of these 6 behaviors, you will not succeed at the level you want to.

(all illustrations by Jessica Hagy) "I'm so sorry, but—" is the introductory phrase of doom. Apologizing when you haven't made any mistakes makes you look weak and easy to dismiss, not polite. Still want to say sorry? Then just don't say it in these 10 situations. 1. Don't apologize for taking up space. You’re three-dimensional in many powerful ways. 2. [...]