This is an instant download, and these items are digital battle maps. No physical item will be shipped. The files are available for download after purchase. You will receive an Email with a link. For information on how to download your files please use https://www.etsy.com/help/article/3949. Each map is in 4K resolution, in JPG format, and under 5mb to allow use on Roll20. To allow for custom scaling in VTT clients, these maps are gridless. Files will be in a zip (compressed) folder. Make sure to extract before trying to access the files (right click zip folder, select "extract all..." and select destination folder). If you need any help, or have questions before or after ordering, please contact me. The files are for personal use, not resale or distribution. Since they are digital, etsy's policy is no refunds. However, if the item is not up to your expectations or doesn’t fit your needs, please let me know, and I will do whatever I can to make it right. If you want something custom, please contact me. I'll try to get back to you within 24 hrs. I'd be happy to build something that suits your needs. Thank you.