We use the softest 100% ring-spun polyester shirts. So soft they feel like cotton!  Each design is added to the shirts with sublimation. Sublimation is the process of using an ink dye and heat in order to dye the fibers of the shirt. The design is permanently dyed to the shirt, so there is no peeling or cracking.  Turn around for the shirts is 7 to 10 business days but we strive to stay within 2-5 business days.  Please refer to the size chart to ensure to order the proper size. We are unable to exchange or refund custom orders due to inaccurate size.