Please be aware before purchasing: I will be out of office 16th-25th Feb, but keeping my shop open. Any orders made during this time will be shipped by 28th at the latest, once I'm back with free of charge upgraded 1st class post(UK orders only) as a thank you for your patience! Shop update: Please be aware I am away this week so any orders made between 17th-21st Sep will be dispatched a week later starting from 25th Sep- thank you for your patience & shop will be back to normal service come 25th Sep.. . . |Print of the different types of Heather found in the UK and Ireland | |Offered in both A5 and A4 dimensions| | Printed on slightly hammered-textured paper, 250gsm | |Packaged with cello bag(biodegradable), backing and signed with signature | | Watercolour painting, Botanical-styled illustration | |Includes the Common name and Botanical name of each type of plant in the Ericaceae family with both hand-rendered typography and classic font | PLEASE BE AWARE: -All work copyright © Piera Cirefice. Images may not be used without full permission and credit. -Pictures of framed image is an insitu mock-up, not true to scale -Colours displayed on screen may vary slightly from physical product. Please see below full details on Shipping, Dispatch times and Returns/Refunds: SHIPPING INFO All orders are shipped via Royal Mail within the UK. The options for shipping are: Standard Shipping- 2nd Class (3-5 business days) Express Shipping- 1st Class (1-2 business days) Please note: All shipping times are estimates provided by Royal Mail and so are not a guarantee. Items still may be subject to delay due to COVID-19 and these delays are unfortunately out of my control. Shipping options are not provided with a tracking number. DISPATCH TIME When you place an order, please be aware that it can take between 2-4 working days to be prepared before being dispatched. Please factor this in as an addition to the shipping times. As I am operating this business on a very small-scale, as a one-woman show, I am currently unable to guarantee any quicker dispatch time. But rest assured I will always endeavour to have your orders packaged and out the door as soon as I can possibly manage! EU & INTERNATIONAL ORDERS Please be aware there may be delays with all Europe and International orders due to COVID and Brexit. All orders outside of the UK may be subject to custom fees and import taxes- this now includes EU countries due to Brexit. Buyers are fully responsible for these fees. RETURNS AND REFUNDS You may cancel your order at any time from the moment of purchase, to up to 14 days after the date you receive your order. If your order has not yet been dispatched, your refund will be processed in-full, as soon as possible. Depending on your bank and your payment method, refunds can take 3-7 working days to appear in your account. To cancel your order, please contact me on Etsy's messages service as soon as possible! RETURNS If you receive your item, however, and then decide you want to return it please please contact me on Etsy's messages service as soon as possible and let me know you’d like to return the item. I can then send instructions for returning order. Your refund will be processed upon receipt of the return, providing it is in a saleable condition. Depending on your bank and your payment method, refunds can take 3-7 working days to appear in your account. Please note, however, the customer is fully responsible for the postage cost when returning an item(unless item is faulty or incorrect). I am not able to offer exchanges, unfortunately, only refunds on items. In the very unlikely event the order arrives damaged, faulty or simply incorrect please do get in touch as soon as possible on Etsy's messages service, or at p.cirefice [!at] outlook.com so as we can resolve the issue!
