This pattern is an instant download PDF. Cross stitch pattern will be available for instant download once payment is confirmed;) Fabric: 14 count White Aida This is a digital purchase that you instantly upload to your email. A physical item is not sent to you. In this regard, we do not make a refund. If you have any questions just email us and we will finalize the scheme for you. You will receive three PDF instant download files: — Pattern in color symbols with floss legend on several sheets (ideal for printing) — Pattern in color symbols on 1 sheet (ideal for tablet); — List of DMC thread colors (instruction and key section); In order to open PDF files you will need Adobe Reader, which can be downloaded here for free: www.adobe.com/products/reader If you have any problems, I will gladly help you.) COPYRIGHT This cross stitch pattern is for personal use only. Please do not resell them. The finished product is yours and you can dispose of it as you please.