Reminded to upgrade Express Shipping in the cart if you have an exact targeted arrival date. Details of the item: - Unique design for embellishing furnitures, ceilings, walls, boxes etc. - Light weighted - Glued easily on any flat surface - Sanded(or use putty for sanding) and Painted for use, don't use unpainted wood appliques and on-lays directly. - No cracks in the dry condition as its good physical properties Painting Service: We charge for painting service. There are 82 colors available for painting, check this listing www.etsy.com/listing/853087902/ Size tolerance: There is always size tolerance. Usually the actual size made out is a bit smaller than the data we marked of the design. Size tolerance can be varied from 1% to 10% based on different sizes or batches. Take for example: (1) 12cm, tolerance may be 1cm (2) 60cm, tolerance may be 1.2cm (3) 120cm, tolerance may be 2cm Unpainted wood: Never use the appliques without sanding and painting. Because the unpainted wood may exists rough edges, deep color scars, color difference from finger jointed plate, tiny holes, glue traces etc. About material: The material is rubber wood. The form of the rubber wood is finger jointed plate. So there may be light and deep wood colors existing in one carved applique. The buyer need to paint it for using in your craft after sanding. It is not suggested installing directly without any treatment. Broken items: As experience, there is 1% rate of the broken applique onlays when you received. Please use strong glue to repair it yourself if all the broken parts are not very small and doesn't affect the whole decal effect. Hope you understanding that the decal effect is the most important and our packing service has been very good. Here is a glue tutorial: https://www.youtube.com/watch?v=cl2Lf7r8wCs Glued traces for broken items: The unpainted wood items you received may exist glue traces on the surface of the cracks, this happens in rare item. Please paint the wood items to cover the traces. Rough edges: Rough edges could be happened in 5% of the wood crafts. The wood product you received may be with rough edges from different batch. Please sand it before spraying colors. Check below on how to sand the unpainted wood items or rough edges. Sanding: Sanding paper, sanding brush or small carving knife could all be used for sanding the rough edges. It is suggested sanding many times before/after painting. Here is a link to buy the sanding paper: https://www.etsy.com/listing/933618095/. Sanding the wood first before painting, then sanding each time after it gets dry from spray painting. It is very easy to remove the rough edges after it gets dry. Please have some patience by waiting for the dry. Scars: Sometimes there are scars on the original wood material, so you will find there are areas in deep color from traces of scars. The buyer should use the wood by painting. Designs minor change: In rare time, the design of a wood applique and item received may be a bit different from the image shows, just a bit different, it doesn't affect the original design idea and structure. ------------------ Pay by Debit Card/Credit Card: You can pay successfully without a Paypal account. Here is the tutorial video: https://www.youtube.com/watch?v=78tVATa1mvM Steps as below: 1. Click on the "Check out with PayPal" or "Pay with Paypal" button in Etsy, then the page will move to PayPal. 2. Click "Pay with Credit or Debit Card" in Paypal page. 3. Enter your personal information, billing address and credit or debit card information. Choose option "No, I don't want an account now" in "Create a Paypal account?" Click "Continue". ------------ Importing Tax: No import tax for 99% parcels through Standard Shipping. You can take it easy to order in our shop. For Express service, only 5% parcels may be taxed as the policy of the destination's customs, usually the tax is less than $10 USD. Contact us to confirm the tax, we can help you on it. ------------ Returns & Refund We gladly accept returns and exchanges. Contact me within: 14 days of delivery, Ship items back within: 30 days of delivery Thank you for stopping by. https://www.etsy.com/shop/CustomsBot