Service always seemed for us to be one of the key points of the craft. So we always welcomed the custom orders - that's the best way to find out what others need. That's how our bags collection was built. We started making book-shaped bags about three years ago and they were not that popular compared to other models we already had in our collection. And it was that way until we made Jane Austen's "Pride and Prejudice" book bag. That was the turning point. In a few months we had more than 50 new book purses in our collection because we were open to orders on people's favorite book titles. And it seems to be still growing...