Please carefully observe the following information regarding production, shipping and returns before finalising your order - thank you! The personalized accent mug is exactly what mug merchants have been waiting for. With an array of color schemes (blue/white, black/white, red/white, and pink/white), these handled mugs give designers a wonderful canvas to work from. Any artwork is embellished relative to color schemes. The quality ceramic and printing can withstand machine washing. .: Material: white ceramic with colored interior and handle .: One size: 11 oz (0.33 l) .: Rounded corners .: C-handle Printing location: Melbourne, Australia   11oz Height, in 3.78 Diameter, in 3.19     Each item is individually made to order. Orders are typically delivered within 2-3 weeks, but my vendor advises allowing up to a maximum of 30 business days for your items to be received. Please observe this timeframe when placing your order so expectations are managed as best possible. Shipping is international.    Returns or exchanges are not supported if a wrong size or colour has been ordered, if a customer simply doesn’t like the product, or if they change their mind.    I am an independent artist/business using a print-on-demand service, and rely on the customer to observe these terms, make a considered item selection, and kindly commit to their order.   If your item arrives damaged, is of an unsatisfactory quality, or does not match the listing, please let me know so I can resolve the situation for you - your satisfaction is important to me.   Shipping prices are set by these manufacturers, and I cannot alter them. If your shipping total seems unreasonable, please reach out to me and I’ll advise the best way to potentially minimise it for you. If, at any point, you need assistance tracking your order, please let me know - I'm happy to help. Please rest assured if an item doesn't turn up within a reasonable timeframe, you’re entitled to a free replacement. Can't find something you're looking for? Don't hesitate to contact me at [email protected] or use the chat window on my website.