Order is for 12(or dozen) made-to-order custom sugar cookies. Please let me know if you would like to make any changes to them( different colors, different theme, or different wording in them). All orders are made fresh to order, I don't make cookies in advance. I start working on cookies the day before shipping so they are fresh. If you would like to cancel your order or make changes, please contact me as soon as possible. Advance orders are welcome! During checkout please put the date you need your order for in the “note to seller” section. **Allergy Warning** All our treats are made in a facility with wheat, eggs, nuts and seeds. If you have any questions, don't hesitate to contact me. NO REFUNDS/EXCHANGES OR CREDITS We package all our products with the utmost care and material to protect them during shipping. Once the package is handled over to USPS, we cannot be responsible on how they handle the packages. Therefore, we are not responsible for damages during shipping. For damage claims, buyers are advised to file a claim with the USPS.
