The operator is going off the hook for millions of customers.
The operator is going off the hook for millions of customers.
Starting in January, AT&T customers with digital landlines won't be able to dial 411 or 0 to reach an operator or get directory assistance. AT&T in 2021 ended operator services for wireless callers, although customers with home phone landlines can still access operators and directory help.
The operator is going off the hook for millions of customers.