Product Information Model No ML565CBK Release Date 2021-01-21 Series New Balance 565 Nickname Black Grey Style Sports/Retro Season All Season Closure Lacing Sole material Rubber Sole Toe type Round Toe Heel type Flat heel Color way Gray/Black Reviews Size Chart Shipping Info Processing time: Every item at KICKS CREW goes through a rigorous authentication process by our expert team. Tracking number are usually provided with 7 business days, varies on arrangement of an order. KICKS CREW employs a strict and elaborate authentication process where each product is unboxed to allow thorough inspection of the packaging, exterior appearance, interior components, and accessories. Obvious defects and imperfections are flagged and intercepted, while professional authenticators determine the legitimacy of each product and have their evaluations reviewed by a team before final approval. Maximum order quantity: The maximum quantity per order and shipment will be 1 unit. Authenticity Our Assurance of Authenticity Authenticity. Guaranteed.  We only sell authentic products from verified brand retailers and premium boutiques globally. Quality Control Process All products undergo rigorous quality controls across all attributes of a product (Box, color, material, stitching, tag, sizing, manufacturing quality) before they are shipped to you. Refund & Exchange Returns Returns will only be accepted within 7 days of the delivery date granted that the item(s) is in its original state and with the KICKS CREW tags attached. The buyer will be entitled to a partial refund once the item(s) are returned successfully. The initial delivery fee is non-refundable, and a restocking fee (15% of the total transaction payment) will be deducted from the transaction amount.  The buyer is responsible for all shipping fees and the return address will be provided after the exchange is confirmed by the KICKS CREW Customer Service team. Please contact our customer service team before returning any product. For further information, please refer to our Term and Conditions   Size Exchanges Size exchange is available under the condition that the item(s) is unused and still has the KICKS CREW Quality Control tags attached. Request for size exchange can only be made within 7 days of the delivery date and subject to availability. Please contact our customer service team before returning any product. For further information, please refer to our Term and Conditions