OUR PRODUCTS ARE HANDMADE TO ORDER. DUE TO HIGH VOLUME OF INCOMING ORDER THERE IS A PROCESSING TIME (BUSINESS DAYS NOT INCLUDING HOLIDAYS AND WEEKENDS) (SHIPPING TIME NOT INCLUDED) SPECIFIED IN THE PRODUCT DESCRIPTION. PLEASE PLAN ACCORDINGLY AS WE ARE NOT LIABLE FOR AN ORDER TO ARRIVE ON A SPECIFIC DATE. IT IS BUYERS RESPONSIBILITY TO PLAN ACCORDINGLY. BY PURCHASING YOU HAVE READ AND UNDERSTAND OUR SHOP POLICIES. ANY QUESTIONS PLEASE CONTACTING ME BEFORE PURCHASING. All Products are Handmade to Order. 📌 We Welcome Custom Orders. If you are interested in a custom order please message us directly and we will be happy to assist. Friendly reminder that we do NOT send out design previews or pictures of order unless it is a custom order and/or we have previously agreed. Additional fees may apply. 📌 Do NOT add questions or "Date needed by" in the Personalization Box. Due to High Volume of Incoming Orders Notes are not reviewed until we begin working on the order. We only work by Processing Time. Any questions or concern message us directly. 🚨Holiday Shipping Season Updates: 🚨 USPS has announced shipping delays due to upcoming holidays and weather conditions. CalitheMaker has no control of USPS delays please plan accordingly when ordering. Friendly Reminders: - CalitheMaker Processing time 7-10 DAYS (Shipping time not included) - CalitheMaker ONLY works by Processing Turnaround Time and NOT by Date needed by. It is buyers responsibility to plan accordingly. - CalitheMaker is not liable for STOLEN Packages and will NOT issue refunds nor ship replacing product. - If you have experienced lost or delayed mail please purchase USPS Priority Mail. - Packages lost or damaged by USPS. Buyer must file a claim with USPS by visiting https://www.usps.com/help/claims.htm and USPS requires to have an online account. - CalitheMaker will only assist with filing a claim with USPS for purchases above $100. No refunds and replacing product will issued. We will wait until USPS resolves claim. Usually it can take 5-7 weeks. - Only USPS Priority and USPS Priority Express mail are insured up to $100. - USPS First Class Mail is not insured. If lost, stolen or damaged there is nothing CalitheMaker can do. 🚨🚨NO RETURNS, NO REFUNDS, NO EXCHANGES.🚨🚨 PLEASE READ DESCRIPTIONS CAREFULLY. ONCE PURCHASED **🚨PLEASE DOUBLE CHECK YOUR ADDRESS INFORMATION BEFORE ORDERING AND AT CHECKOUT. I CANNOT GUARANTEE TO BE ABLE TO CHANGE ADDRESS AFTER ORDER HAS BEEN MADE. IF ITEM IS RETURNED DUE TO WRONG ADDRESS AND NEEDS TO BE MAILED OUT AGAIN, SHIPPING FEES WILL NEED TO BE COVERED BY BUYER. I AM NOT RESPONSIBLE FOR ANY DELAYS ON YOUR ORDER DUE TO INCORRECT ADDRESS. THIS IS BUYER'S RESPONSIBILITY.🚨** Any additional questions please feel free to contact us. Thank you Dayci