Doesn't work because the batteries are corroded inside with a huge leak. SHIPPING: It usually takes 7-10 days to arrive inside Europe and 10-20 outside Europe (customs may delay it). . FAQ's: -My order hasn't arrived: First check your tracking number, if there aren't updates ask in your local post office, maybe you wasn't home the day of delivery and it can be sent back! -I ordered a gift for another person: This kind of purchases are usually sent back to me because no one is waiting for the package so they don't accept it or don't pay the customs taxes so, if you want to make a gift please put your own address or tell the other person about this. -My order was sent back: If you are not home the day of delivery and don't go to the post office to ask for the package it can be sent back. In that case, once in my hands, I would offer you to send it again (you would pay again shipping costs) or I would offer to refund you the item cost (you would lose what you paid for shipping, I don't refund that because that money has already been used and lost) NO WARRANTY: I test every Furby before sending it and make a video of it working (except unopened Furbys), if the ad says it works but you receive it not working put alkaline brand new batteries on him and hit him HARD and non stop for a minute in the back and sides. That should help him turn on but if still doesn't work then try to hard reset him by pressing his tongue and reset button while he is facing downwards. Also make sure to use brand new batteries and check that they are correctly placed. I'm sorry to not be able to offer warranty in old second hand toys, but you can always ask me for another video of him working and I will gladly film one for you :) Disclaimer for used and vintage things: all those items are second hand and so they can be dirty, slightly damaged, not working like new... If you need more photos in detail or a video please let me know and I will send them to you.