πππ ββ Technical specifications ββ β 11oz mug / 15oz mug β Dishwasher and microwave safe β Black mugs are a slightly softer black than it appears in the preview where the design is printed. β The highest quality printing possible is used. It will never fade no matter how many times you wash it. How to Order Your Mug in 3 Easy Steps: β Select Options: Choose your preferred size from the dropdown menu. β Click 'add to cart'. β Checkout: Complete the checkout process, and you're all set! Here's What to Expect Next: π¨ Made-to-Order: Your item is uniquely crafted after you order. Allow time for both the creation and shipping processes, particularly for special occasions. π¦ Delivery: We cannot control shipping times once the item is en route. Exact delivery dates can't be guaranteed, but the quality and care put into our products are worth the wait. π Returns & Refunds: All sales are final, as our items are custom-made. Should your order arrive damaged or not as expected, please reach out to us. Customized items are only returnable if they're incorrect or damaged. π Shipping Details: Verify your shipping address during checkout. We cannot alter addresses once production starts, and incorrect addresses may require additional fees for reshipment. βοΈ Personalization Caution: If your order includes personalization, please double-check your spelling. We use the text exactly as you submit it, so accuracy is key. If you have any questions or need assistance, we're just a message away. We're here to ensure your shopping experience is smooth and enjoyable from start to finish.