Follow us more on Social platforms: • Instagram / Facebook / WhatsApp / Duoleaf ➡️ https://campsite.bio/duoleaf 🌱 Phyllanthus Mirabilis WHAT WILL YOU GET Bulb(s) • Bulb with bare roots or without any leaves to prevent dehydration. Phytosanitary Certificate is Included: • A phytosanitary certificate is included in your purchase • If you are located in Canada, Mexico, Brazil, Australia, Turkey, or Singapore. Please take a moment to read the details at Import Buyer Info The preparation time for the necessary plant documentation and treatment is within 7-10 business days. Shipping Policy International Shipping available: • Please check the restrictions of your country before making an order. The package will be shipped directly from Thailand: • For all countries, except the USA Via Standard Package Airmail and it will take about 10 - 30 business days. It may take a longer time depending on the clearance at your customs. • USA Via USPS first-class mail - The transit time can still take from 10-20 days due to customs clearance. Also, it may take up to 7-12 days for the status to update once the parcel arrives in the USA. • Express Service Via USPS or EMS by Thailand Post All parcels will be declared as gifts: • The value of the plants in CN22 form will be reduced to around $30 USD / 1000 THB. This applies to all packages - EXCEPT for the EU buyer as Etsy collected VAT from you so we will share the IOSS number and the amount that you paid on the label for you. However, if you have to pay VAT again plus the handling fee, you can contact Etsy to get the VAT refunded but the handling fee won't be able to get a refund. ** Buyer responsible for your importing TAX if required** ⚠️ Return and Refund Policy Buyers should check customs for bringing plants into the country: • With/without requiring a phytosanitary certificate or any restrictions on your customs. We won't take responsibility for any items if the plants were confiscated at your customs. Bulb(s) are shipped at the buyer’s risk: • We try to pack the best way but if damage occurs by rough transit it is beyond our responsibility. However, if certain plants rot or die in the box, please contact us within 3 days. Take photos of the box and plants when arrive. In case it arrived in bad condition. We will send you a replacement or a refund. But please note that the refundable will be deducted shipping cost. Any dispute, request refund, cancel the order (charged 5%), or any wrong information: • The buyer needs to inform our team within 1 business day after ordering to avoid the unnecessary cost incurred. If you have any questions, please inbox us and share them with us. We will assist you as soon as possible. ⚠️ Import Buyer Info In the United States • The USDA permit is to import plant products to the USA without your import permit papers if they are [ lower than 13 plants ] with the phytosanitary certificate. For the plant products that are [ more than 12 plants ], you have to send us a copy of the papers import permit papers so we can get the phytosanitary certificate for you. In the EU (European Union) • We provide the phytosanitary certificate for you. To ship the plant with/without the phytosanitary certificate to your country will be the buyer's risk. We are not responsible for customs confiscation. In Australia • Buyers have to send us a copy of your import permit papers so we can get the phytosanitary certificate for you. It is very hard to import the plant to Australia. You have to check with the Australian Quarantine and Inspection Service (AQIS) on import requirements. In case you can’t provide us import permit, we will send it without a Certificate. In Canada • We have an alternative option for buyers to choose express shipping service with our shipping agent. Our shipping agency will provide a buyer's import permit and tracking number. (Service is an available alternative week) Also, buyers can combine a few plants in one package. Generally, the shipping takes 5 to 10 Business days. In case you don't provide us import permit, we will send the order. And we are not responsible for customs confiscation. In Brazil, Mexico, and Turkey • Your customs may be strict to import the plant to your country. You should contact your customs for the import permit before ordering. In case you can’t provide us import permit, we will send it without a Certificate. And we are not responsible for customs confiscation. In Singapore • Npark required buyers to have an import permit that bring plants into Singapore. Buyers can apply online with the phytosanitary certificate and we will share the phytosanitary certificate with you after we ship it out from Thailand. The import permit fee costs SGD $11 for each consignment basic. Once the online application and fee are done before the plant arrives in Singapore. The Npark will release the plant and deliver it to your home. ⚠️ By purchasing our plant(s), the Buyer agrees to the description above —————————————————————————————————————————————————————————————————————————— 我们的社交媒体和平台 • Instagram / Facebook / WhatsApp / Duoleaf ➡️ https://campsite.bio/duoleaf 🌱 奇異油柑 • 1 颗 植物会以国际出口标准处理 • 修剪好山烏龜的叶子 - 以免叶子在途中枯死 国际运送服务 • 我们提供泰国邮局 - 国际运送服务和有追踪邮件号 出口准证 • 我们提供泰国国家植物检疫证书 Phytosanitary Certificate，一般我们准备文件时间和植物需要8个工作天。 泰国植物局只开放星期1至星期5 出口准证例外 • 加拿大，墨西哥，巴西和澳洲国家需要买家申请进口文件 (import permit)。一旦买家申请好了，我们才能申请泰国国家植物检疫证书 Phytosanitary Certificate。 ✈️ 运送条则 国际运送服务： • 请您需要再下单前查寻您的国家 - 关卡植物进口的条件。 出口国家来自泰国： • 我们提供泰国邮局 - 一般国际运送服务和有追踪邮件号，邮寄等待的时间是10工作天至30工作天，也有可能需要更长的时间在通关卡。 邮件将会申报为礼物： • 我们会帮您在CN22 的表格里以申报植物的低价格，价格为 30 美金 / 1000 泰铢，买家也需要负责进口税务。 ⚠️ 产品免责声明／焦点 ： 您的进口准证和关卡限制 • 买家需要查询您的关卡条规，如果植物在运送过程被当地关卡没收，我们也不会对这情况来负责。 买家会有风险 • 有时候植物在运输途中，可能会遇到受伤的风险。但是我们会以最好的方式来包装和保护好植物，我们才把箱子邮寄去您的地址，以减少在运送当中受损坏。同时，如果植物在运送途中枯死，我们与您会商讨最后的方法。 您提供错误的资料或邮寄地址或申请退款 • 买家需要在1天内通知我们，以免对您算计一些（５％）费用。 如果您有任何疑问，可以到我们的邮箱或设计媒体来留言。我们会尽快回复您。 ⚠️ 进口／买家知识 美国 • USDA 负责一些进口植物准证。如果您的植物数量少于13颗，您就不需要向ＵＳＤＡ申请进口准证；如果您的植物数量超过１２颗，您得向ＵＳＤＡ申请进口准证． 欧盟 • 我们提供出口文件 ( Phytosanitary Certificate ) . 买家需要查询您的关卡条规，如果植物在运送过程被当地关卡没收，我们也不会对这情况来负责。 　 澳洲 • 您必须向 AQIS 澳洲隔离与检测局申请进口准证。一但您的进口准证弄好了，请您发一份批准副本准证给我们，我们会以副本准证申请植物检疫证书，然后才发货给您。如果您没有提供我们进口准证，我们也会发货，但是我们也不会负责任何货物被关卡收押。 加拿大 • 您必须向 CFIA 进口当局申请进口准证。一但您的进口准证弄好了，请您发一份批准副本准证给我们，我们会以副本准证申请植物检疫证书，然后才发货给您。如果您没有提供我们进口准证，我们也会发货，但是我们也不会负责任何货物被关卡收押。 巴西和墨西哥 • 您需要查您的当地关卡的进口条件。 新加坡 • Npark 需要买家申请植物进口准证。买家可以通过Npark 网站申请准证，申请费用 $11 新元一次。一旦买家申请和付费好之后，Npark会安排植物发货到您收货的地址。 ⚠️ 凡事订购我们的植物，买家都同意以上的条规