DETAILS: Bride Mug Dishwasher and Microwave Safe SIZE: 11oz White Mug DESIGN: -Same design, printed on both sides HOW TO ORDER: 1) Choose a font style from the first drop-down menu (please see picture #2). 2) Type the name of the bride in the personalization box. 3) Add to Cart. 4) Check out from cart once you are done shopping. Please ensure the shipping address is correct as this cannot be changed once your order is placed. SHIPPING - Order will be processed within 3-5 business days. - Tracking number will be provided once your order is processed. - Delivery estimate: 5-12 business days to Canada, 7-14 business days to USA - Local pickup in the Burnaby, BC, Canada can be arranged to save on shipping. Please write a note to the seller at checkout and type “local pickup” and we will refund your shipping for you and message you when your order is ready and information regarding pickup. Delivery Estimates:
 Delivery dates provided are estimated and not guaranteed. These estimates are based on business days which do not include weekends or holidays. We always do our best to process your order as soon as possible but once the package is with the shipping provider, arrival times are not in our control. We suggest choosing an option at checkout with a tracking number so that you can review the status and location of your package. Canada Shipping:
 Shipping options will be provided at checkout to customers. Please take into consideration that dates are estimates provided by Canada Post, not exact dates. Unless otherwise specified or chosen by the customer, we use Standard Mail by Canada Post to ship our packages which does NOT include a tracking number. Delivery estimates for Standard Mail are approximately 5-12 business days. We suggest choosing an option at checkout with a tracking number so that you can review the status and location of your package. Some packages such as mugs, stuffed animals, and tumblers will be sent using Canada Post Expedited shipping which includes a tracking number that will provided to you once your order has shipped. 
 USA Shipping:
 Shipping options will be provided at checkout to customers. Please take into consideration that dates are estimates provided by Canada Post, not exact dates. Decals and Stickers are shipped using Standard Mail by Canada Post which does NOT include a tracking number. Delivery estimates for Standard Mail are approximately 7-12 business days. Other items are sent to USA addresses using Small Packet - Tracked which includes a tracking number that will be provided to the customer when the item as shipped. International Shipping: Shipping options will be provided at checkout to customers. All packages are mailed using Canada Post. Please take into consideration that dates are estimates provided by Canada Post, not exact dates. If you have chosen Small Packet International - Air or Surface service, please note there is no tracking number provided with these services. International orders may take approximately 14-28 business days to arrive. Customs, Duties and Taxes: Orders shipping outside of Canada (USA/International) may be subject to additional customs, taxes and duties which are different for each country. These fees are not included in the product or shipping costs paid at checkout. Customers are responsible for paying these fees. If you are unsure about what these fees would amount to, please check with your country’s customs office before purchasing anything from our shop. 
***Please note, Anokhi Gifts Co. is not responsible for any of the following: - Incorrect address provided by the customer. - Duties, taxes and fees from your country's customs office. - Orders damaged by shipping company (please contact them directly). - Delays or mistakes from the shipping company. - Packages stolen after delivery. RETURNS: Because of the nature of these items, unless they arrive damaged or defective, we can't accept returns as they are personalized for you. CUSTOMER SERVICE: If you have any problems with your order, please feel free to contact us at via Etsy Messages or AnokhiGiftsCo [!at] gmail.com.