Custom Last Name on Long Lasting Weatherproof Doormat SIZE: 18"x30" MATERIAL: Polyester DURABILITY: Weatherproof CARE: Easy To Clean BACKING: Recycled Rubber Backing to Prevent Slippage PRINT TYPE: Permanent UV Print that will not Fade or Smudge PRINT LOCATION: New Jersey, USA PRODUCTION DETAILS ============= We design and print all of our doormats in our New Jersey facility. We handmake each item after the order is placed. We do not keep any finished doormats on hand. We are located in Manalapan, NJ. If you'd like to pick up your doormat directly from our facility please contact us beforehand. SHIPPING DETAILS ============= We offer free shipping within the United States. Most doormats ship within 24 hours but to be safe we generally ask for you to allow us 1-3 business days to ship your doormat. For custom orders, we ask 3-5 business days. All doormats ship from New Jersey via UPS. As soon as the shipping label is created you will see the tracking number in Etsy. You can track the shipping progress from Etsy. If you cannot locate the tracking information please let us know and we can send you a tracking link through the Etsy chat. CUSTOM DESIGNS ============= We can print just about anything. When placing a custom order, please be as specific as possible. Please let us know if you'd like to see a proof before we print your doormat. RETURNS & EXCHANGES ============ We do accept exchanges and/or returns in the event that we make a mistake with your order.