S I Z E • Please check Size Chart in Photos to choose the right size for you • We can make any size that you want. If you don’t see your size from drop-down menu, feel free to contact us. • Cross size: 15mm x 8mm • Letter size: 1mm x 8mm H O W • T O • O R D E R • Please, select finish color and ring size in the drop-down menu. • Enter your instructions in the personalization box if needed! • If a font is not given, you will receive the font that is pictured for your order. P A C K A G I N G • All jewelry will be carefully packaged and sent in a beautiful recyclable gift box. • Multiple items will be sent in the same box. • If you need a box for each piece, let us know in the order notes. • If you would like to include a small message, please leave a note at a checkout. Q U A L I T Y • M A T E R I A L • Our jewelry is made with care and attention to detail. • We’re using high quality 925 sterling silver rhodium plated, 18K gold plating, 18K rose gold plating. • Hypoallergenic LEAD, CADMIUM, and NICKEL FREE! C A R E • I N S T R U C T I O N • Safe to use in the shower! Our rhodium plated and gold plated jewelry is tarnish resistant and won’t turn your skin green. • To clean, use a mild soap and warm water, and polish with a soft cloth. • Please avoid any contact with chemicals like perfumes, salty water and hot tubs. P R O C E S S I N G • A N D • S H I P P I N G • T I M E • Orders ship out in 1-3 business days at a speed of your choice at the checkout. • You will receive tracking via email as soon as your order is on the way. • For rush orders, please contact us. • Standard shipping is USPS First Class Mail and takes 2-5 business days from the ship date. • International shipping 7-14 business days. R E T U R N • P O L I C Y • If for any reason you are not completely satisfied with your purchase, please contact us immediately. We will do our best to resolve any issues. • We are not responsible for lost, damaged or misdelivered packages. • If an order is returned due to an incorrect address, you will be required to re-purchase shipping. • If it was a manufacturing defect, returns will be accepted up to 7 days after you received the items. • All of our personalized items are made to order, so for that reason personalized items are NOT accepted for refund or exchanges unless there is a mistake on our part. • If you would like to make a return or an exchange of NON personalized item, please contact us within 7 days of receiving your package. • All jewelry must be returned unworn without traces of use, in their original condition and packaging. • If the item is not returned in its original condition, the buyer is responsible for any loss in value. • The shipping cost is not refundable. Please don't hesitate to contact us with any questions you have. All images are copyrighted by Stato Doro. All rights reserved.