- POSTAGE - I pride myself on quick shipping! Orders are sent out 2 to 6 days after purchase date, depending on the items and quantity of your order. Tracking numbers are provided for all shipments free of charge. Please ensure that the address on your order confirmation page is correct (though if you happen to miss something, you can contact me and I'll be sure to fix it for you). - POLICIES - My job is to make you happy with your experience at POPCharms. If for some reason you'd like to return your item, please don't hesitate to let me know! I'd also be happy to offer refunds, exchanges, and cancellations in certain situations. Thank you so much for considering my product! If you have questions or concerns of any kind, please reach out to me and I'll respond ASAP. You can check out some of my other handmade creations at https://www.etsy.com/shop/POPCharmsUSA . Have an amazing day!