Our top of the line mugs are lead & cadmium free and are all Prop 65 certified. They’re made with very high quality Orca coating and Orca is known for being the best quality you can get. PRODUCT DETAILS ►11 oz. or 15 oz. white ceramic mug (Please choose size at checkout) ►Mugs have been crafted from the highest grade ceramic using professional sublimation printers and inks. ►Your mug will never fade no matter how many times you wash it. ►Your mug is microwave and dishwasher safe. ►Mug is printed on both sides. ►All Mugs come well packaged in a styrofoam clamshell. ►Printed And Shipped From The USA The MovingTowardsFreedom Shop is the ONLY AUTHORIZED SELLER of this unique mug. THIS MUG COMES WITH A 30-DAY GUARANTEE. You never have to worry when you do business with MovingTowardsFreedom; I stand by my mugs 100%. ***Since everything in my store is made to order, some orders ship out quickly and some take a bit longer to make. ***I will send out a confirmation email en you place your order and when your order is shipped and also give you a tracking number. ***These mugs normally take about 3-5 business days to process BEFORE shipping out. (longer during holidays) ***The shipping address listed on your order is where it will be shipped. Please make sure this information is correct before placing your order. GENERAL POLICIES •NO cancellations, returns, exchanges or refunds. I will replace your item if it is damaged or defective. I require a photo of the damage before I can refund or replace your mug. •As always, please contact me if you have any questions or concerns via email prior to purchasing your mug at: [email protected] •All emails will be answered within 24-48 hours. •Information cannot be revised after I submit it for production. Please verify and double check all information prior to submitting your order. •IMPORTANT: If you are not completely satisfied please give us an opportunity to make it right before you leave negative feedback. •My goal is 100% customer satisfaction. Contact me and I will do everything in my power to correct the issue. ++++++++++++++++++++++++++++++++++++++++++++++++++++++ Thank you for shopping with MovingTowardsFreedom and have a blessed day!