***Want your item fast? Be sure to choose Expedited Shipping during the checkout process!*** We can customize ANY location! Click HERE to add your favorite place to this item: https://www.etsy.com/listing/1126901574/personalized-city-state-11-or-15-ounce Want your location on a different product? Send us a message with what you’d like and we’ll get right on it! Did you go on the trip of a lifetime and forget to buy a souvenir? Perhaps you didn’t find that perfect keepsake to remember your favorite destination? Are you searching for a unique personalized item to celebrate a bachelorette party, bachelor party, or road trip? Are you always struggling to find the perfect housewarming, birthday, anniversary, Christmas, or Secret Santa gift? We can help you! Our design team has crafted plenty of custom souvenirs from some of their favorite places (and yours!) so that the memories of wanderlust will live on forever. These eye-catching ceramic coffee mugs also make the perfect gift for your mom, dad, brother, sister, husband, wife, partner, aunt, uncle, loved one, best friend, coworker, distant relative, or casual acquaintance (or anyone, really!). PRODUCT DETAILS Ceramic mug with handle - perfect cup for coffee or tea! Choose from 11 oz. and 15 oz. sizes in 3 different styles: All-white mug with 6 different text colors to choose from: black, blue, red, pink, green, or purple Combo colored mugs with colored rim, handle, and interior available in black, red, blue, and pink (black text only) All-black mug with white text Crafted from the highest grade ceramic using professional sublimation printers and inks Microwave and dishwasher safe Printed on BOTH SIDES Lead & cadmium free and Prop 65 certified Manufactured with top quality Orca coating Fade resistant Comes well packaged in a styrofoam clamshell Our products are printed and shipped from the USA Penguin Lane Souvenirs is the ONLY AUTHORIZED SELLER of this unique product. QUESTIONS/COMMENTS/CONCERNS? Please contact us if you have a problem or are not completely satisfied (or if you are satisfied, we like happy messages!). We will work with you to make it right - our goal is 100% happy customers! ************IMPORTANT INFORMATION************** PRODUCTION/HANDLING TIMES This product is made especially for you as soon as you place an order, which is why it takes us a bit longer to deliver it to you. The printing process can take 3-7 business days, but production times can vary (especially around holidays). Please verify current handling times before ordering. Making products on demand instead of in bulk helps reduce overproduction, so thank you for making thoughtful purchasing decisions! SHIPPING Shipping/delivery time is IN ADDITION to the production/handling time. Delivery dates are only an ESTIMATE and ARE NOT GUARANTEED. We cannot offer refunds or cancellations for delayed shipments. *****PLEASE PLEASE DOUBLE-CHECK YOUR ADDRESS!***** You, the customer, are responsible for providing the correct delivery address at checkout. We CANNOT replace or refund orders that are lost or returned due to an incorrect address. BROKEN/DEFECTIVE/INCORRECT ITEMS We stand by our items 100% - if your item is incorrect or arrives damaged, simply send us a photo of the item, and we will replace it right away. You MUST provide a picture of the problem within 30 days of the order date to receive a replacement. We ONLY accept cancellations within 2 hours after ordering. Unfortunately, we are not able to offer refunds or exchanges or accept returns.
