Please remember to specify the color of text and font style when you place the order. And please let us know if you want same color of font as listing image. From big milestones to small joys, make each occasion special by selecting our unique products & putting his / her personalized name as a warm & memorable gift. • Made of 16oz 100% Cotton Canvas and webbing mixed with 900D polyester • Constructed using environmentally friendly material and carry the way to a greener planet • Top zippered pocket stores smart phone • Dual side pockets for a water bottle and phone • A gusseted front zipper pocket features multi-function organizer • Contoured padding on back for extra comfort • Adjustable padded shoulder straps and top grab handle Dimensions:13"L x 18"H x 9"D Weight: 4 lbs Material: 16oz 100% Cotton Canvas and webbing mixed with 900D polyester Please type the personalization, style and the color of silkscreen or embroidery in the "notes to seller" box at checkout. Once your order is submitted , orders cannot be cancelled or changed. We will be working on your order immediately and the personalization are permanent, therefore orders cannot be returned to inventory. We do accept custom logo per your needed, but please note the minimum order will be 5 pcs quantity, and we will need minimum 300 dpi with vector art. We will provide you price once the logo is received. Please note the lead time might be longer due to the custom logo & larger quantity. Please note once the bag is used or damaged, we will not able to accept any return or refund. Unless it is manufacture defective. Cancellation policy : Please notify us if you have change your mind within 24 hours once the order is placed & received. Otherwise the order will be in production and can't be cancelled it.