****THIS IS NOT A PHYSICAL OBJECT YOU ARE BUYING!!****THIS IS NOT A FINISHED HEADDRESS THAT YOU ARE PURCHASING! WE DO NOT SEND A CROWN OR A PRINTED OUT INSTRUCTION MANUAL TO YOU IN THE MAIL! YOU WILL RECEIVE A PDF TUTORIAL THAT YOU WILL BE RESPONSIBLE PURCHASING ITEMS & MATERIALS FOR AND ASSEMBLING. WE ARE NOT RESPONSIBLE FOR THE VENDORS ON THE LIST **** Crystal Crown Tutorial A tutorial on how to customize crowns from Amazon.com In your download you will receive: + 12 Page Guide (with photographic how-to instructions) + Supply & Vendor List Once ordered/downloaded, there are no returns, refunds, or exchanges.unds, or exchanges.