Your people are your most valuable business asset. Here are 10 tips for retaining employees who can grow with your business.

Membership retention is the key to any successful long-term recurring membership site. But figuring out why members are leaving and how you can keep serving them isn’t always easy. In this in-depth case study, we’ll take a look at a paid monthly membership site that was enrolling new members regularly but losing 12–15% of them

The Danger Have you ever seen the following “research” presented to demonstrate some truth about human learning? Unfortunately, all of the above diagrams are evangelizing misleading information. Worse, these fabrications have been rampant over the last two or three decades—and seem to have accelerated during the age of the internet. Indeed, a Google image search […]

Ask anyone in the retail industry what the first words are that come to their mind when they think of Nordstrom, and they'll immediately tell you "customer service." Making your brand synonymous with a catch-all phrase that's too often simply thrown around in retail doesn't happen overnight. In fact, its taken the upscale fashion retailer 115 years of complete dedication to creating the finest shopping experience to build such a reputation. There's even an entire book dedicated to distilling their unique formula, rightfully titled, "The Nordstrom Way to Customer Service Excellence," along with several articles in top tier business publications trying to do the same. So, why might you as a small business owner want to take a page from their book when it comes to customer service in your own stores? Simple, not only will you build better relationships with customers that result in greater brand loyalty, repeat sales, and lower marketing costs, but you'll build a workplace which attracts talented people who will stand behind your brand. Sound intriguing enough? Let's dive in.

So I'm doing this post for myself to be honest-I am BLOATED like all the time. I don't drink soda, chew gum or skimp on water so WTH?? I know I'm not the only bloated

Critics need to look past the standard learning models and accept gamified education as a completely new mode of learning.

Here are some natural home remedies to get rid of water retention with potassium-rich foods, dandelion tea, Epsom salt baths, and so on.

Looking for a way to get students to have fun learning new words AND remember them longer? Try these brain-based vocabulary activities.

Staff and employee retention and reasons why staff leave companies. Learn why employee retention is important and what you can do to buck the trend.

Just what is "gamification," and how can it help your dental practice? It's a new marketing technique that engages patients in a new and exciting way, and encourages them to visit...

Get your students moving during counseling lessons! Maximize engagement with hands-on movement based counseling activities for retention and student buy-in.

Becoming a SUCCESSFUL Property Manager Takes Tough Work. These 25 Habits will Help You Become ESTABLISHED in the Property Management Industry and...

Discover the Five Competencies, a proven framework to build your customer-driven growth engine. Essential for all chief customer and chief experience officers.

Entrepreneurs should take the time to analyze their retention rates and ask themselves how they are working to ensure top talent is sticking around.

Water retention, also known as edema, occurs when excess fluid accumulates in the body’s tissues, leading to swelling and discomfort. It is…

How To Get Rid Of Water Retention. 7 Natural Ways To Lose Water Weight Fast! Bloated & Puffy? You may suffer from excess water weight? Read more..

The marketing strategy of most businesses is linear. It starts with attracting the customer and ends with selling to them. However at A1 call center we have a different approach. For us, the marketing efforts by the business should be targeted for not just sale, but for retention of the customer. The customer should not […]

How does Maslow's Hierarchy of Needs inform the employee experience? When it becomes the Employee Engagement Hierarchy. Read on to learn more...

It’s no secret the success of an app is heavily dependent on the user experience. Everything from app store ranking, to onboarding, to load time can make or break a user’s experience within your app. If you’re not constantly learning and enhancing your app’s CX, user retention will plummet. What’s the difference between user experience

Tired of being bloated? Learn how to get rid of water retention with 19 proven safe methods. Drop up to 5 lbs of water weight overnight.

No matter what we do or how well we do it, some criticism is eventually going to come our way. And those moments are often some of the toughest we all face in work and life. Hearing potentially negative things about yourself is probably not your favorite activity, and most of us would rather avoid the awkwardness that comes with telling someone else how they could improve. But what do we lose out on when we avoid these tough conversations? One of the fundamental skills of life is being able to

This handout makes a great addition to your digital Social Work Tool Box (also known as the Social Work Tool Kit). Along with this hand-out, a non-scholarly narrative follows to explain this import…

The body is 60% water, so what happens when you have more than that?

Children who participate in laughing activities experience increase in memory retention.