One of the cardinal rules of thumb in UX design is to leverage existing mental models. It's no coincidence we have "files" scattered across our "desk…
Mental models provide the designer with a shortcut when developing UI. By learning the user’s mental models and not relying on their own internal mental model a designer can emulate these models
This question gets asked a lot by those considering a UX design career. The question is a simple one but the answer..? Well, that’s a bit more complicated.
UX Career Path
“To engage your audience emotionally, you must let your brand’s personality show. […] When you present your brand’s personality clearly, your audience can relate to it as if it were just another…
UX research - or as it’s sometimes called, design research - informs our work, improves our understanding, and validates our decisions in the design process. In this Complete Beginner's Guide, readers will get a head start on how to use design research techniques in their work, and improve experiences for all users.
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So you know how to do experience design. You are confident that you know how to craft an intuitive interface that follows the principles of User-Centred Design and Human-Computer Interaction. You…
The first step in producing quality results from UX research is to recruit the right people for your studies. Use screeners to find your target users.
Drop Down Menus designed by Mike Busby. Connect with them on Dribbble; the global community for designers and creative professionals.
One problem I always wrestle with when designing a new user interface is trying to balance innovation with usability. For some projects, making the application as easy to use as possible is of the…
Design and user research usually report to either a centralized UX team, a product team, or a hybrid of these. There are clear benefits and drawbacks to each model.
A map that displays all the touchpoints of the consumer with your brand, as well as the key internal processes involved in it. Useful to visualize the path followed by consumers across multiple…
Hello, I'm Melanie Seyer and I'm the lead designer of the BBC Weather product within BBC Future Media. In the middle of November we launched a refresh of the Weather site and I would like to tell you a bit about the design process of this project. From Beta to Live BBC Weather is a key online product offered across News, iPlayer, Radio and News. The online landscape is changing very rapidly and many platforms (smart phones, tablets and iPTV) offer new design and development opportunities.
In cognitive mapping sessions, users are asked to produce a visual representation of their mental models. Cognitive mapping guides conversation and acts as a facilitation aid.
Web magazine about user experience matters, providing insights and inspiration for the user experience community
Wireframes designed by Emily Campbell ✨. Connect with them on Dribbble; the global community for designers and creative professionals.
When we introduce ourselves as quantitative UX researchers, people often get curious about the “quantitative” part of our title. One question they ask is how our work is similar to, or different…
Persona empathy mapping identifies the users' emotional experience through understanding how they think, feel, do and say about the design.
Web magazine about user experience matters, providing insights and inspiration for the user experience community
