I love learning about and trying new user research methods and techniques. My list has now grown from 28 to 71. Know a UXR method I missed? Please share!
User research helps to better understand end users’ needs and expectations, as well as typical working processes and routines. Now, an easy to use card deck with the 14 most commonly practiced user…
Ethnography research is a method used by professionals and academics alike to determine how people interact with each other in a specified environment. Different from simple observational research, ethnography requires that a researcher integrate him/herself into the environment, typically playing a role of someone in that environment. Ethnographic research can
You can learn the right kind of things and much more in user tests if you start with broad tasks instead of immediately leading to areas of interest. Prepare additional, focused tasks that can be used to direct users.
User research can be done at any point in the design cycle. This list of methods and activities can help you decide which to use when.
There are two ways to structure a UX research study when we're testing two (or more) designs: we can have each design tested by different people, or we can reuse the same users for all conditions. Each approach has some advantages and problems.
There are a variety of different methods that can be used in qualitative research. This handy guide takes you through each.
One of the challenges of running usability testing on mobile devices is how to record a video of the session. Recording sessions on desktops is easy. Applications like Morae or Silverback have been allowing us to do screen captures with a picture-in-picture window of a participant’s face for years now. They simply use the mouse pointer and webcams to capture of full picture of what the user is doing.
Everything you need to know to get started with user research: what it is, a typical UXR process, and how to write great research questions.
Use this glossary to quickly clarify key terms and concepts related to research methods in UX.
User research should be a core part of every designer's activity. There are a number of research methods that can help designers to both design new products and, as will often be the case, redesign existing products. In this article, Christopher Murphy will take a closer look at the importance of undertaking user research.
This article is written for those who are familiar with the agile work environment and user experience (UX) research. If you are new to design terms like ‘design discovery’ or ‘UX research’, I recommend reading this article as well.
When running a user research study, the method you choose has the potential to influence your insights. How, when, and where you complete your research are important factors in determining your…
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There are many tools for unmoderated usability testing on the market. Choose a tool that offers the right features for your research.
Lyssna is your go-to user research platform. The best teams use Lyssna so they can deeply understand their audience and move in the right direction – faster. Get started for free.
Lyssna is your go-to user research platform. The best teams use Lyssna so they can deeply understand their audience and move in the right direction – faster. Get started for free.
Use qualitative research methods to obtain data through open-ended and conversational communication. Ask not only “what” but also “why”.
