Cleanliness is key in the hospitality industry. It directly shapes a guest's experience and the reputation of the hotel. Every department must be spotless, from the front desk to the guest rooms. Each department has unique cleaning needs. In this guide, we'll explore the different cleaning chemicals used across hotel departments. This will offer hotel housekeeping managers essential information to help keep their hotels clean and guests happy. Front Desk & Lobby Area The front desk and lobby area are the hotel's first impressions. They typically require...
In this follow-up to The Incredible Hotel, a crime disrupts the prestigious baking competition taking place at the hotel. But will detective Matilda be able to solve the case? The World Baking Competition is coming up. It is taking place at the Incredible Hotel and will be judged by guest of honour, Chef Tartine. Stefan has perfected his chocolate cake recipe but on the morning of the event... the recipe is nowhere to be found! Luckily, the best detective in Delaunay is on hand - Stefan's best friend, Matilda. Who could the thief be?! Everyone has their theory and Mr Starch, the hotel manager, is ready to point the finger at a baking saboteur... From exceptionally talented author Kate Davies and award-winning illustrator Isabelle Follath, this enchantingly illustrated and nostalgic picture book visits the same unique hotel as the previous book, depicted in characterful illustrations and described with whimsical and charming text. With a strong and smart female lead, this is a principled and entertaining story. 40 pages Paperback Best suited for age 4+
Stephen Ansell is Hyatt’s new Managing Director in its fast-expanding Middle East and Africa (MEA) region. In his role, Stephen will oversee the MEA regional
As the leaves begin to change and the air turns crisp, it's time to transform your lobby into a warm and inviting autumn oasis. Whether you manage a hotel, office building, or apartment complex, these
McArthurGlen Group, Europe’s leading developer and manager of Designer Outlets with presence in eight countries across Europe and Canada, proudly sponsored
Top 5 hotel manager interview questions with detailed tips for both hiring managers and candidates.
Here are the 10 Rules of Hotel Marketing as far as online marketing goes. I've reviewed them since they were written and little has changed, they are still as valid as they were at the time.
From operating to financial decisions, what role do hotel owners play in hotel management decision-making?
What’s revenue management and why is it so important in the hospitality sector? Discover the most important strategies in the hotel industry.
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US National Security Advisor Jake Sullivan and Chinese Foreign Minister Wang Yi met again for talks aimed at managing the two nations’ contentious relationship.
The Cecil B. Day School of Hospitality Administration develops hospitality leaders in a global society as the largest & oldest hospitality school in Georgia.